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Good Sixty is an online marketplace for independent shops and artisans, as well as some of the most iconic markets in the UK.

Our platform allows you to discover and purchase unique products from independent businesses, ranging from gourmet food, drinks, and gifts to original fashion, home, and decor pieces. You can even shop from some of the most popular independent markets such as London's Borough Market and Camden Market.

We are passionate about supporting independent businesses and providing everyone with access to the high-quality products they offer. By shopping on Good Sixty, you are not only getting great products, but you are also supporting small businesses and the wider community.

Our platform offers nationwide delivery, so you can enjoy the best products from independent businesses no matter where you are in the UK.

Good Sixty is a marketplace for independents and artisan producers in the UK, offering a wide range of gourmet food and beverage products, as well as unique delicacies from independent labels.

Our focus is on providing unique and high-quality products that are not commonly found in supermarkets, including speciality delicatessens, cheese, meat, bakes, chocolates, coffees, teas, wines, craft beers, artisanal spirits, and more.

In addition to our food and beverage selection, we now also offer unique and stylish fashion pieces from independent designers and brands, for women, men, kids, and babies.

We are also proud to partner with independent producers from iconic markets such as Borough Market and Camden Market . So you can also shop top quality food, beverage and hampers from Borough Market Online or stylish fashion pieces from Camden Market Online.

We believe in supporting independents and artisan producers and helping them reach a wider audience. By shopping with Good Sixty, you are not only getting access to high-quality, unique products, but also supporting small businesses and the UK economy.

Borough Market Online is the official online shop for London's Borough Market, powered by Good Sixty.

You can visit the "Borough Market Online" menu on the homepage navigation to start shopping for some of the finest gourmet food produce from this iconic market and get them delivered nationwide across the UK.

Borough Market Online offers order consolidation, which means you can shop for gourmet food produce from multiple retailers in Borough Market and have them delivered nationwide in one package for a single delivery fee.

Camden Market Online is the official online shop for London's Camden Market, powered by Good Sixty.

You can visit the "Camden Market Online" menu on the homepage navigation to start shopping for some of the coolest fashion and accessories from this iconic market. Deliveries from Camden Market are arranged by the independent retailers that you order from, and they deliver nationwide across the UK.

Local Delivery is a convenient way to shop for independent and artisan products in selected postcodes of Bristol, Bath, and London's Borough Market, and have them delivered to your doorstep via electric bikes for a more eco-friendly shopping experience. You can shop from multiple retailers in one basket, paying a single delivery fee.

To use the Local Delivery service, simply navigate to the "Local Delivery" option in the site menu, select the area you live in, and enter your postcode to check if we deliver locally to your area. If we do, you can start shopping from multiple retailers in your local area and add products to your basket. When you're ready to check out, simply pay the single delivery fee and your products will be delivered to your doorstep in one convenient package.

Please note that Local Delivery service is currently available only in selected postcodes of Bristol, Bath, and London's Borough Market to ensure efficient and eco-friendly delivery.

Overall, Local Delivery service is a great way to support your local independents and enjoy the convenience of having their products delivered to you via electric bikes for an eco-friendly shopping experience.

Except for nationwide deliveries from Borough Market Online and Local Delivery service in Bristol and Bath, all deliveries are arranged by the independent retailers that you order from on Good Sixty. Delivery times and costs vary depending on the retailer. If you have multiple retailers in your basket, a delivery fee per retailer will be charged as each retailer will ship their products separately. You can check the estimated delivery times on the retailers’ profile pages, and shipping fees are calculated at the checkout.

We work closely with our independent retailers to ensure that your orders are delivered in a timely and affordable manner. Our aim is to provide the best delivery experience for our customers.

For orders from Borough Market Online , we offer order consolidation, which means you can shop from multiple retailers in Borough Market and have them delivered nationwide in one package for a single delivery fee.

We also offer order consolidation with our Local Delivery service, exclusively available in Bristol and Bath . You can shop from multiple retailers in your local area and have them delivered to your door via electric bikes in one package for a single delivery fee.

Please note that delivery times and costs may vary depending on the retailer and location, and we recommend checking the estimated delivery times and fees at checkout before placing your order.

Delivery costs on Good Sixty are determined by the retailers you order from, except for nationwide deliveries from Borough Market Online or Local Delivery service in Bristol and Bath. If you have multiple retailers in your basket, a delivery fee per retailer will be charged as each retailer will ship their products respectively. However, we work closely with our retailers to ensure that their delivery fees are reasonable and competitive, while also providing the best delivery experience for our customers. Shipping fees will be calculated at the checkout.

For nationwide deliveries from Borough Market Online , we offer order consolidation to help you save on delivery costs. You can shop from multiple retailers in one basket and pay a single delivery fee of £6.95 for deliveries across the UK. This is a cost-effective option for those looking to order from multiple retailers in Borough Market.

For local deliveries in Bristol and Bath , our Local Delivery service also offers order consolidation to help you save on delivery costs. You can shop from multiple retailers in one basket and pay a single delivery fee of £4.95. This is a cost-effective option for those looking to order from multiple retailers in their local area. Please note that this service is currently only available in selected postcodes in Bristol and Bath. To check if we deliver to your address, simply select ‘Local Delivery’ in the homepage navigation menu, choose your city, and enter your postcode.

When you place an order with Good Sixty, the delivery time will depend on the retailer you order from. Each retailer sets their own delivery times, which you can check on their profile pages. If you order from multiple retailers, each will ship their products separately and charge a delivery fee per retailer.

For nationwide deliveries from Borough Market Online , you can expect your order to arrive within two business days. If you're ordering with our Local Delivery service in Bristol and Bath , you can receive your order as soon as the next day if you place your order before 12pm the previous day.

At Good Sixty, minimum order fees are determined by the individual retailers that you order from. Some retailers may require you to reach a minimum order spend, which will be clearly presented on each retailer's page. Many of our retailers also offer free delivery when you reach their required minimum spend. This provides an opportunity for customers to get the best value for their money while supporting local businesses. If you have any questions about minimum order fees, please feel free to contact our customer support team for assistance.

Yes, we offer a click & collect service for many of our retailers, which is a free option. You can select the click & collect option at the checkout when choosing your delivery method. Once your order has been placed, you can simply go to the retailer's store at your chosen collection time and show your order number to collect your items.

For Borough Market Online , if you choose our Click & Collect option, our Borough Market hub team will consolidate your order from the market traders and pack it in one convenient package for you to collect from the collection point, from Monday to Saturday, from 9am to 5pm.

The Borough Market Online click and collect order collection point is at the hot food area off Winchester Walk, next to the Pochi Japanese Food stand (by the ATM). Once you arrive, give us a call at 07506 689 281 to let us know you're here. We'll bring your collection to you.

Problems connecting? Call 0117 456 5467 for further help.

Collection point address in What3Words: ///jokes.shin.slips

At Good Sixty, we work closely with our retailers to ensure that they use packaging that is sustainable and reduces their carbon footprint. Depending on the type of produce and retailer you order from, packaging may vary as the order fulfilment is done by the respective retailers. However, we ensure that our retailers take great care to use packaging that maintains product quality and appropriate temperatures, especially for fresh and chilled food orders.

For Borough Market Online orders, we offer order consolidation and all deliveries come in Borough Market branded boxes. All packaging, including temperature-controlled packaging used for fresh and chilled items, is recyclable to minimise environmental impact.

For Local Delivery Service, Good Sixty and retailers strive to minimise plastic packaging to further promote sustainable practices.

Yes, you can track your delivery. Once your order is dispatched, you will receive regular email updates about its status and journey.

If you haven't received any tracking update emails, please contact our Customer Happiness Team at [email protected] or use the web chat feature on our website, or call 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays. They will be happy to provide you with the latest updates from the respective retailers.

If you have any questions about your order, please contact our Customer Happiness Team at [email protected], use the web chat feature on our website, or call 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

Please note that orders cannot be changed once placed. However, if you need to cancel your order, you can contact our Customer Happiness Team directly at least two business days prior to the delivery or collection date. If your parcel has already been dispatched, the order cannot be cancelled and you will be charged.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

Yes, you can track your delivery. Once your order is dispatched, you will receive regular email updates about its status and journey.

If you haven't received any tracking update emails, please contact our Customer Happiness Team at [email protected] or use the web chat feature on our website, or call 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays. They will be happy to provide you with the latest updates from the respective retailers.

We strive to ensure that every order is fulfilled to the highest standard. However, in the rare event that something goes wrong, please do not hesitate to contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467. Our team is always ready to assist you in resolving any issues with your order.

In case of missing or damaged items, please contact our Customer Happiness Team within 24 hours of receiving your order. We may request photos of the damaged items to assist us in resolving the issue.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays. We will work with you to find a satisfactory resolution to the problem as quickly as possible.

We always do our utmost to collaborate effectively with our retailers to get your goods to you on time for both delivery & collection.

Sometimes issues can occur that are outside of the retailer’s control which can cause a delay. The quickest way to track your order is to contact our Customer Happiness Team directly at [email protected] , use the web chat feature on our website, or call 0117 456 5467.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

Orders cannot be changed once placed. However, if you need to cancel your order, you can contact our Customer Happiness Team directly at [email protected] , use the web chat feature on our website, or call 0117 456 5467 at least two business days prior to the delivery or collection date. If your parcel has already been dispatched, the order cannot be cancelled and you will be charged.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

If you missed your delivery or collection, please contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467 to arrange a new delivery slot. Please note that an additional shipping fee may apply for redelivery, and if your order contains perishable items, additional product charges may also apply.

For Borough Market Online orders , if you are not at home to receive your delivery, the courier will try to leave your parcel at a safe place or with a neighbour. If neither option is possible, your parcel will be returned to our hub located in the centre of the Borough Market for collection. To arrange redelivery, please contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467. Please note that an additional delivery charge will apply for redelivery.

For Local Delivery Service in Bristol and Bath , your deliveries will be left at a safe place or with a neighbour if you are not available to receive them.

Please keep in mind that if we are unable to deliver your perishable goods and they are not collected within 24 hours, they may be destroyed and you will still be charged.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

If you need to cancel your order, please contact our Customer Happiness Team as soon as possible. You can do so by emailing us at [email protected], using the web chat feature on our website, or calling us at 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

Please note that orders cannot be cancelled once they have already been dispatched. Therefore, it's important to notify us of any cancellation requests as soon as possible to avoid additional charges or fees.

We want you to be completely satisfied with your purchase. If you need to return an item, you have 14 days from receiving your goods to inform us that you wish to return it. Please note that unless an item is damaged, faulty, or you have received an incorrect product, the cost of return postage and packaging must be paid for by the buyer. Additionally, returns for multiple retailers must be packaged and posted separately for each retailer.

Please be aware that the following products cannot be returned to the retailer:

• Perishable products such as food, plants, perfumes, and toiletries

• Personal products sold with a hygiene seal where that seal has been broken e.g. earrings, underwear, and swimwear

• Personalised products and products made to order

• Any product that has been used, returned without original packaging or tags, or is returned in an unsaleable condition. Faulty items must be returned in their original packaging.

• Please do NOT return any COVID-related items such as masks.

On receipt of the returned product, the retailer will let us know to refund your payment to your original payment method. You should receive your refund within 5-10 working days of the retailer notifying us. We will contact you if there is an issue with your return.

To inform us that you wish to return your order, please contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

If you wish to exchange a product, please return your item by following the standard returns procedure mentioned in our Returns & Refunds Policy FAQ and place a new order for your replacement item. Please note that unless the item is damaged, faulty or you have received an incorrect product, the cost of return postage and packaging must be paid for by the buyer. Also, please note that not all retailers offer an exchange service, and it is always best to contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467 to confirm the availability of the exchange service before proceeding with the returns process.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

As soon as the retailer receives your returned products, we will be notified of the return. We will then send you an email confirmation to let you know that your return has been received, and your refund has been processed. Please allow 5-10 working days for the refund to be processed by your payment provider.

If you would like to track the progress of your return, we recommend sending your returns using a tracked service. This way, you can easily monitor your package and receive confirmation once it has been delivered to the retailer. If you have any concerns about the status of your return, please don't hesitate to contact our Customer Happiness Team directly at [email protected], use the web chat feature on our website, or call 0117 456 5467, and we will be happy to assist you.

Our Customer Happiness Team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

At Good Sixty, we are committed to providing our customers with the highest quality products from our independent retailers. However, in the unlikely event that a product you receive is damaged, faulty, or incorrect, we want to make it right for you.

If this happens, please inform our Customer Happiness Team as soon as possible by emailing us at [email protected], using the web chat feature on our website, or calling us at 0117 456 5467. Our team will be happy to process your return and arrange for a refund or replacement.

Please note that if your product is damaged, faulty, or incorrect, we will refund the cost of return shipping. However, this must be reported to our Customer Happiness Team within 14 days of receiving the product, and faulty items must be returned within 30 days of purchase.

For all other returns, including those due to sizing issues or a change of mind, we are unable to cover the cost of return shipping. In this case, please follow the standard returns procedure outlined in our Returns & Refunds Policy.

At Good Sixty, we pride ourselves on providing a hassle-free refund process for our customers. Our Customer Happiness Team will inform you once your refund has been processed. Typically, it takes 5-10 working days for the funds to be received back into your payment account, but this may vary depending on your payment provider.

Rest assured, we strive to provide the fastest possible processing time for your refund. If you have any questions or concerns regarding your refund, please don't hesitate to contact our Customer Happiness Team at [email protected], use the web chat feature on our website, or call 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.

We understand that sometimes you may have a question that is not covered in our FAQs. Our Customer Happiness Team is always here to help and can assist with any queries you may have. Please feel free to contact us at [email protected], use the web chat feature on our website, or call 0117 456 5467.

Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays. We will do our best to respond to your query as quickly as possible and provide you with the assistance you need.

We take the issue of allergies very seriously and understand how important it is for our customers to have accurate allergen information. Each retailer is responsible for providing detailed allergen information on their product listings to ensure that customers can make informed choices. If you have any specific allergies and are concerned about any items on a retailer's product list, we recommend that you contact the retailer directly for more information.

If you have any general questions or concerns regarding allergies, please don’t hesitate to contact our Customer Happiness Team at [email protected], use the web chat feature on our website, or call 0117 456 5467. Our team will do their best to assist you with your queries.

All orders that include alcohol or other age-restricted products can only be sold and delivered to persons aged 18 or over. We work with our retailers to ensure that they adopt a “Challenge 25” policy, which means that if the person receiving the goods appears to be under the age of 25, proof of age will be requested to ensure that they are over 18 years old.

We take every step necessary to ensure that our customers are of the legal age to purchase alcohol and other age-restricted items. If you have any questions or concerns about age-restricted products, please contact our Customer Happiness Team at [email protected], use the web chat feature on our website, or call 0117 456 5467. Our team is available from 9am to 5pm, Monday to Saturday, excluding bank holidays.